Mailbox unverified error

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asterx
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Joined: Sat Dec 15, 2018 9:30 pm

Mailbox unverified error

Post by asterx » Sat Dec 22, 2018 8:00 pm

Hi,

I've purchased a Wifi box and tried to register an account in the EasyPrint 3D app. I did not get the verification email and when I try to log in I'm getting a 'Mailbox unverified' error. I tried to reset my password and about that I got the verification email, but I still can't log in due to the same error. Tried also to PM the Geeetech folks on this forum to get help, but I did not get any response. Did someone encounter a similar issue recently and have you been able to solve it?

Thanks

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_kaktus_
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Re: Mailbox unverified error

Post by _kaktus_ » Sat Dec 22, 2018 9:02 pm

Hello.
:mrgreen:

The guys from the GT team are in another time zone, remember that. :roll:

Report your bug to your email address:
technical@geeetech.com

You will only be able to do the next steps once they have solved the problem. Probably on Monday.
;)
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

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_kaktus_
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Re: Mailbox unverified error

Post by _kaktus_ » Sat Dec 22, 2018 9:23 pm

You can also try to bypass this error.
If you have a second email account in another domain, try registering from it.
:D

If successful, write a message to support GT.
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

asterx
Posts: 5
Joined: Sat Dec 15, 2018 9:30 pm

Re: Mailbox unverified error

Post by asterx » Sat Dec 22, 2018 11:01 pm

I know that they are in a different timezone. I have waited 3 days for an answer. I'll write to the technical@geeetech.com and see what happens. Thanks for the info.

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_kaktus_
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Re: Mailbox unverified error

Post by _kaktus_ » Sat Dec 22, 2018 11:15 pm

:)
Notify then about the progress.
;)
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

asterx
Posts: 5
Joined: Sat Dec 15, 2018 9:30 pm

Re: Mailbox unverified error

Post by asterx » Wed Dec 26, 2018 10:45 pm

Well, I've written an email to Geeetech. They first asked for my email address, then reset something in the database, and after re-registering I've got the verification e-mail. However it gives a verification link expired error, so I'm still unable to log in.

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_kaktus_
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Re: Mailbox unverified error

Post by _kaktus_ » Thu Dec 27, 2018 2:24 am

:roll:

So the procedure has to be repeated ...
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

asterx
Posts: 5
Joined: Sat Dec 15, 2018 9:30 pm

Re: Mailbox unverified error

Post by asterx » Thu Dec 27, 2018 7:57 pm

I've tried that, but it did not help. I've got the same verification link expired error. Now they have manually activated my account and it finally works.

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_kaktus_
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Re: Mailbox unverified error

Post by _kaktus_ » Thu Dec 27, 2018 10:15 pm

:D
On the forum I help to use the rod, I don't give fish.
Geeetech Prusa I3 M201 Dual extruder Mixcolor 3D printer, bought 2017-12-19, already built, in the cognitive and improvement phase
Geeetech filament, ABS only
Geeetech 3D WiFi Module for 3D Printer, bought 2018-04-15, He got a new life, and still lies in a drawer.
Positively frenzied customer of Getech Technology.

aorgazf
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Re: Mailbox unverified error

Post by aorgazf » Wed Apr 24, 2019 3:41 am

Hi!
I'm having the same error here. I tried re-registering meny times and I was not getting the verification email.
I finally got the email but the link takes to a page that says it has expired and you need to do it again.

Did you get it resolved?

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