One page Starter for your new Geeetech A20M
Posted: Wed Jan 02, 2019 1:01 pm
Hi to all.
This started out as my simple check every time I do a new print.
Then it morphed to take on a new inclusive idea.
That there is so little info out there for this printer it would be better to write out my steps to get mine to work.
So here it is. Hope it helps a lot of people not to have to go through all this hassle.
Due to a great product having basically no detailed support.
Sorry to all but on 8 May 2019 I am withdrawing all support for this Company.
The original comments below are now being withdrawn by the author.
If they keep doing zilch to support with parts they are very very dead.
Read below to see why it's so bad.
If you buy from Geetech you must remember you will and must assume, in my experience to be very much on your own.
Had 4 Geeetech machines now down to one. Nothing much good to say I'm afraid about support. Supplier only answers about 30% of mail. I have come to the conclusion this is sometimes because they don't know the answer with comments like 'they changed it in March". This I think refers to my request to supply a spare 12864 display for an A20M. Part not on the website. It seems the flat cable from board to 12864 LCD may have been changed to 2 x IDC ribbon ala the Reprap way. The GT2560 ver3 board looks the same. Ask yet another question? Waste of time. Still don't know.
But the final doozy came when I asked Victory Lei for a replacement A20M Y axis end stop.
Sent the obligatory picture. A $2 part. It is not on the website. If Victory had decided to send it there would have been a part number even though it is not listed on the website. Alarm bells? - you bet. And no one wants to talk about it.
So I went to the Geeetech official eBay site and asked if the Y axis end stop could be supplied. They said yes just submit the advised offer price on the X axis model listed and they would change the listing. Did that and my offer expired. Asked what happened and they said do again. Did that and the offer at their price was declined. And again one more time. Seems they are being run by children. The child here and Geetech employee is Albee Deng. He should be fired. If you want to ask him his age send mail it's albee.deng@geeetech.cn
So that's it for me. If you have infinite patience and time I wish you well. I fixed the broken actuator on Y axis by replacing the switch from a spare X axis. You should not have to do this. And in the future I can do exactly what Geeetech did: clone the Creality 10 - with another couple of changes of course.
This started out as my simple check every time I do a new print.
Then it morphed to take on a new inclusive idea.
That there is so little info out there for this printer it would be better to write out my steps to get mine to work.
So here it is. Hope it helps a lot of people not to have to go through all this hassle.
Due to a great product having basically no detailed support.
Sorry to all but on 8 May 2019 I am withdrawing all support for this Company.
The original comments below are now being withdrawn by the author.
If they keep doing zilch to support with parts they are very very dead.
Read below to see why it's so bad.
If you buy from Geetech you must remember you will and must assume, in my experience to be very much on your own.
Had 4 Geeetech machines now down to one. Nothing much good to say I'm afraid about support. Supplier only answers about 30% of mail. I have come to the conclusion this is sometimes because they don't know the answer with comments like 'they changed it in March". This I think refers to my request to supply a spare 12864 display for an A20M. Part not on the website. It seems the flat cable from board to 12864 LCD may have been changed to 2 x IDC ribbon ala the Reprap way. The GT2560 ver3 board looks the same. Ask yet another question? Waste of time. Still don't know.
But the final doozy came when I asked Victory Lei for a replacement A20M Y axis end stop.
Sent the obligatory picture. A $2 part. It is not on the website. If Victory had decided to send it there would have been a part number even though it is not listed on the website. Alarm bells? - you bet. And no one wants to talk about it.
So I went to the Geeetech official eBay site and asked if the Y axis end stop could be supplied. They said yes just submit the advised offer price on the X axis model listed and they would change the listing. Did that and my offer expired. Asked what happened and they said do again. Did that and the offer at their price was declined. And again one more time. Seems they are being run by children. The child here and Geetech employee is Albee Deng. He should be fired. If you want to ask him his age send mail it's albee.deng@geeetech.cn
So that's it for me. If you have infinite patience and time I wish you well. I fixed the broken actuator on Y axis by replacing the switch from a spare X axis. You should not have to do this. And in the future I can do exactly what Geeetech did: clone the Creality 10 - with another couple of changes of course.