My Geeetech Aluminum Prusa I3 A Pro worked fine for approx 40 hours. Yesterday evening, when i started the control box i heard a kind of whistle and after nothing. The LCD panel become black and the fan stopped.
I checked the main fuse and it is OK. Looks like that at least the PSU in the box is dead... Could someone tell me how the after sales service works ?
Control box dead on Prusa I3 A Pro
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cheesepower
- Posts: 6
- Joined: Mon Feb 27, 2017 1:35 pm
Re: Control box dead on Prusa I3 A Pro
Today a quick test with another PSU and the printer unplugged :
The GT2560 is working and the LCD is on. The original PSU is officially down
Here are a few pictures of my testings:
https://drive.google.com/file/d/0BwURLb ... sp=sharing
https://drive.google.com/file/d/0BwURLb ... sp=sharing
https://drive.google.com/file/d/0BwURLb ... sp=sharing
Where can i contact the after sales service ?
The GT2560 is working and the LCD is on. The original PSU is officially down
Here are a few pictures of my testings:
https://drive.google.com/file/d/0BwURLb ... sp=sharing
https://drive.google.com/file/d/0BwURLb ... sp=sharing
https://drive.google.com/file/d/0BwURLb ... sp=sharing
Where can i contact the after sales service ?
Re: Control box dead on Prusa I3 A Pro
In your case,cause it's not the PSU quality problem,I'm afraid that you should buy a new one .
.-Keep your mind and try to test it. 
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
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cheesepower
- Posts: 6
- Joined: Mon Feb 27, 2017 1:35 pm
Re: Control box dead on Prusa I3 A Pro
I don't think the box is out of order.
When i am using the original PSU (the geetech inside the box) nothing happens. the LCD is black and the box fan is not working. I tested this PSU. I mesure 230V AC in the input, but i have 0V DC on the output.
When i am using another PSU (one of mine), the LCD and the fan are working.
That's why is say that the Geeetech PSU is dead.
I bought this printer on december so Geeetech must apply the 1 year warranty. To me, there is no need to change the complete box (GT2560 + PSU).
When i am using the original PSU (the geetech inside the box) nothing happens. the LCD is black and the box fan is not working. I tested this PSU. I mesure 230V AC in the input, but i have 0V DC on the output.
When i am using another PSU (one of mine), the LCD and the fan are working.
That's why is say that the Geeetech PSU is dead.
I bought this printer on december so Geeetech must apply the 1 year warranty. To me, there is no need to change the complete box (GT2560 + PSU).
Re: Control box dead on Prusa I3 A Pro
good for you !
-Keep your mind and try to test it.
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
-
cheesepower
- Posts: 6
- Joined: Mon Feb 27, 2017 1:35 pm
Re: Control box dead on Prusa I3 A Pro
Not so good because i must choose between my PC or my Prusa (i am using an ATX PSU to have a decent power).
Now i need a new PSU from Geeetech reference DC 300A to use both printer and PC.
https://drive.google.com/file/d/0BwURLb ... sp=sharing
As i said this printer is 2 month old so you must apply the warranty and send me a new PSU for free. I can send you the order number on private mail if needed
Now i need a new PSU from Geeetech reference DC 300A to use both printer and PC.
https://drive.google.com/file/d/0BwURLb ... sp=sharing
As i said this printer is 2 month old so you must apply the warranty and send me a new PSU for free. I can send you the order number on private mail if needed
Re: Control box dead on Prusa I3 A Pro
you can contact your seller,they'll help you if you want to replace.
-Keep your mind and try to test it.
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
-Everything will be fun！-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!
-
cheesepower
- Posts: 6
- Joined: Mon Feb 27, 2017 1:35 pm
Re: Control box dead on Prusa I3 A Pro
The seller asked me to contact you, i bought it from the official geeetech ebay store.
Re: Control box dead on Prusa I3 A Pro
I agree it is not your sellers problem! Read my post (4/03/17 ) I put on this morning under serves Geeetech make and sell the stuff to distributors they get them in a box they don't make them. Good luck
Re: Control box dead on Prusa I3 A Pro
Sorry I should have added to my previous comment! I bought mine of E Bay in December and the person/company wont even answer me ! I cant get any help from that side!
I like my I3 pro C my left extruder works well! Well that is until the power supply decided 2 months was enough!
I have just bought (From EBay the Latest Rostock Desktop Delta 3D Printer 3-in-1-... I think I should have my Head checked!
Once again good luck to both of us
I like my I3 pro C my left extruder works well! Well that is until the power supply decided 2 months was enough!
I have just bought (From EBay the Latest Rostock Desktop Delta 3D Printer 3-in-1-... I think I should have my Head checked!
Once again good luck to both of us