A10 doesn't start

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Federico
Posts: 10
Joined: Sun May 26, 2019 8:33 am

A10 doesn't start

Post by Federico » Tue Jul 23, 2019 11:30 am

Hi,
My Geeetech A10 was working ok. I stopped a print job and turned the printer off.
Later, when I turned it on it does´t start, and the display shows two lines of black blocks, as can seen on the enclosed image.

Any hint on how can I make it come back to life?
Any help will be much apreciated!

Thanks!
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2019-07-22 22.22.23.jpg
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William
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Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: A10 doesn't start

Post by William » Tue Jul 23, 2019 1:52 pm

Hi, You can try 1. Reconnect the screen cable and see if the screen cable is broken.
2. If the screen is still not working properly after reconnecting, you can try to refresh the firmware.
I hope this can help you.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

Federico
Posts: 10
Joined: Sun May 26, 2019 8:33 am

Re: A10 doesn't start

Post by Federico » Tue Jul 23, 2019 8:58 pm

Hi William,
Thanks for your answer.
I think the screen cable is ok.
How should I proceed to refresh the firmware?

Thanks and regards.
Federico.-
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William
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Re: A10 doesn't start

Post by William » Wed Jul 24, 2019 9:16 am

Hi, You can reconnect the screen line first. Poor contact may cause this to happen.
You can use this link: https://www.geeetech.com/download.html?download_id=30
to download the corresponding toolkits and files you need on the official website to refresh the firmware.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

Federico
Posts: 10
Joined: Sun May 26, 2019 8:33 am

Re: A10 doesn't start

Post by Federico » Fri Nov 01, 2019 8:39 pm

I refreshed the firmware and everything went back to normal.

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William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: A10 doesn't start

Post by William » Mon Nov 04, 2019 9:09 am

:D That's sound good.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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