My new printer arrived with cracked right X gantry

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Electr0Nick
Posts: 2
Joined: Thu Oct 24, 2019 1:37 am

My new printer arrived with cracked right X gantry

Post by Electr0Nick » Thu Oct 24, 2019 1:45 am

Hi everyone,

My new printer MC2 just arrived and I was so excited because I got newest model without the fan on the right side and also with nice rubber feet....
BUT unfortunately just before I was going to print my first thing, I noticed 2 cracks in the plastic of the right side X gantry.

How can I get a replacement?

Cheers,
Nick
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William
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Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: My new printer arrived with cracked right X gantry

Post by William » Thu Oct 24, 2019 9:15 am

Hi, you can contact your sales instructions for replacement.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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