Unable to update firmware

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tshong
Posts: 2
Joined: Thu Apr 30, 2020 6:05 am

Unable to update firmware

Post by tshong » Thu Apr 30, 2020 6:11 am

Hi all,

I finished assembling the Pro W and I am trying to use EasyPrint to update the firmware. However, it is stuck at "Updating mainboard"

Here, I can see EasyPrint connecting to printer just fine:
Image

However, when I go to "Help" then "Firmware Upgrador" and select "Update" it is stuck on this screen:
Image

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William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: Unable to update firmware

Post by William » Mon May 04, 2020 3:06 pm

Hi,is your problem solved? You can re-burn the firmware to try.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

tshong
Posts: 2
Joined: Thu Apr 30, 2020 6:05 am

Re: Unable to update firmware

Post by tshong » Sat May 09, 2020 6:17 am

No issue is not solved still stuck at same place. How do you reburn firmware?

richardwillson
Posts: 1
Joined: Thu Jul 09, 2020 3:47 pm
Location: USA

Re: Unable to update firmware

Post by richardwillson » Fri Jul 10, 2020 10:22 pm

No problem is always solved by standing in the same place. How does firmware come back?

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