Com Port no longer available on AT Mega GT2560

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rensti
Posts: 2
Joined: Wed May 17, 2017 4:19 pm

Com Port no longer available on AT Mega GT2560

Post by rensti » Tue Apr 14, 2020 3:21 pm

Hi,
I have been using my I3 Pro C for two years connecting through COM3 port with no problems using a Windows 10 Laptop.

I tried using my new iMac and after initially connecting, the COM port disappeared. I thought it was a Mac problem and tried loading a new driver an other configuration settings.

I plugged in my Windows Laptop today and the COM3 port no longer exists. I can't connect to the printer at all. Is there any way that I can test whether to GT2560 board is dead and I need to replace. Or are there other options?

I would appreciate any advice

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William
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Posts: 6192
Joined: Tue Jun 07, 2016 9:38 am

Re: Com Port no longer available on AT Mega GT2560

Post by William » Tue Apr 14, 2020 4:30 pm

Hi,you can reinstall the driver to try it out,

you can refer to the link

https://www.geeetech.com/forum/viewtopi ... RlcFtWdCG4
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

rensti
Posts: 2
Joined: Wed May 17, 2017 4:19 pm

Re: Com Port no longer available on AT Mega GT2560

Post by rensti » Thu Apr 16, 2020 6:51 am

Thanks, William
I tried installing the driver.

There appears to be no response from the board.
No COM port shows up in device manager, and Repetier doesn't list any available serial port.

Any other tests I can do? Or do I need to replace the board?

Cheers

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William
Site Admin
Posts: 6192
Joined: Tue Jun 07, 2016 9:38 am

Re: Com Port no longer available on AT Mega GT2560

Post by William » Fri Apr 17, 2020 4:07 pm

hi,you can check the motherboard,
refer to this:viewtopic.php?f=18&t=18061.
Hope can help you.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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