A30 heated bed stuck on

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Octagonman
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Joined: Fri Jan 05, 2018 3:18 am

A30 heated bed stuck on

Post by Octagonman » Mon Apr 02, 2018 7:41 am

My a30 has had so many problems it's unbelievable. The most annoying is not being able to use the heated bed ever. I can't plug the power in or set it to anything but 0 in any slicer. It heats up as soon as I flip the power switch to the machine and doesn't stop heating up. So far nobody on the sales team will talk to me anymore they just say they will check with the engineers and get back to me. A bunch of lies. Not only that the bed is now warped maybe it was from the excessive heat or maybe it came like that.

I talked to them about my bent lead screw as well and they have no intention of sending a new one. No intention of sending me the right size nozzle either as they gave me a .1mm with the unit.

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William
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Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: A30 heated bed stuck on

Post by William » Tue Apr 03, 2018 8:19 pm

Could you give us your order number and tell us which platform you purchase from.
I think I can help you contact them again :shock:
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

Macflame
Posts: 18
Joined: Sat Jan 14, 2017 10:18 pm

Re: A30 heated bed stuck on

Post by Macflame » Tue Oct 08, 2019 4:59 am

I have the same problem!
The heated bed comes on when power is applied. Also when I turn on the nozzle via the screen, I can't then switch it off.
I am running firmware version 1.59

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William
Site Admin
Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: A30 heated bed stuck on

Post by William » Tue Oct 08, 2019 9:27 am

Hi, are you referring to the automatic heating of the hot bed when you turn on the printer?
You can try to unplug the hot bed line from the motherboard, the temperature display,

If it is still displayed as high temperature, it may be a motherboard problem.
If the temperature is shown to be negative, the thermistor of the hot bed can be measured.

I hope this can help you.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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