E180 power supply failure. It literally blew up!

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namrood
Posts: 1
Joined: Mon May 06, 2019 8:59 am

E180 power supply failure. It literally blew up!

Post by namrood » Mon May 06, 2019 9:09 am

Hi all

I have an e180 printer which is about 1 month old.

While laying in bed on the 6th may the time was about 00:30 (12am), there was a loud bang.

I got up looked in all the rooms and found the pc in my study had gone off. Nothing in the room would come on. So I checked the fuse box and sure enough it has tripped.

I reset it and I turn the pc back on. I made sure that everything else was working, tv, external hard drive, mega drive & mega cd.

All worked. I turn to the print and it won’t turn on. I unplug it and as I look I can see the power supply had literally blown itself up! I have the circuit board with both cables attached but the plastic casing is in 2 halves.

We’re can I get a new one? I am assuming I can claim on the warranty?
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William
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Posts: 6340
Joined: Tue Jun 07, 2016 9:38 am

Re: E180 power supply failure. It literally blew up!

Post by William » Wed May 08, 2019 11:00 am

Hi, you can contact sales.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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