Geeetech's Total Lack of Customer Service

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William
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Re: Geeetech's Total Lack of Customer Service

Post by William » Mon Jun 15, 2020 9:16 am

poppen wrote:
Fri Jun 12, 2020 10:55 pm
Yes, I bought it directly from the Geeetech website.
Please provide your country of purchase, order number.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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William
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Re: Geeetech's Total Lack of Customer Service

Post by William » Mon Jun 15, 2020 9:18 am

daffo67 wrote:
Fri Jun 12, 2020 9:31 pm
I totaly agree, bought Geeetech E180, nothing but a waste of time . 3 weeks ive had it and now it wont heat up and temperature goes from 0 to 300.
had a reply from Geeetech which told me what forums already had, but still no fix
Hello, is the nozzle unable to heat? Please describe the problem you encountered in detail. It is best to provide videos or pictures.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

poppen
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Joined: Sat May 16, 2020 3:50 am

Re: Geeetech's Total Lack of Customer Service

Post by poppen » Wed Jun 17, 2020 3:39 am

order 20200521220813103 Order Time:2020-05-21 22:08:13
USA

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William
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Re: Geeetech's Total Lack of Customer Service

Post by William » Wed Jun 17, 2020 9:23 am

OK,I will give feedback to my colleagues.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

poppen
Posts: 12
Joined: Sat May 16, 2020 3:50 am

Re: Geeetech's Total Lack of Customer Service

Post by poppen » Thu Jun 18, 2020 4:51 am

Thanks, but what does that mean? Are you sending me a replacement hotted or a refund?

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William
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Re: Geeetech's Total Lack of Customer Service

Post by William » Thu Jun 18, 2020 10:05 am

maybe replace the accessories for you.

Cannot refund now
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

poppen
Posts: 12
Joined: Sat May 16, 2020 3:50 am

Re: Geeetech's Total Lack of Customer Service

Post by poppen » Thu Jun 18, 2020 10:59 pm

OK, thank you. Please send the replacements and provide a tracking number.

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William
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Re: Geeetech's Total Lack of Customer Service

Post by William » Fri Jun 19, 2020 10:22 am

FedEx tracking number: 393819276819
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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