Problems with Prusa i3 Pro W

gcrichards
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Joined: Thu Sep 05, 2019 7:08 am

Problems with Prusa i3 Pro W

Post by gcrichards » Thu Sep 12, 2019 8:32 am

Hi,
I'm having a terrible time trying to get my Prusa i3 Pro W working. Everything assembled fine and on first time startup managed to get as far as levelling the bed but then I updated the firmware and it hasnt worked ever since. I can connect to the com port but nothing else works, motors dont move and extruder & bed dont work via PC. I tried printing from SD card and the bed heats up but thats it. Tried changing firmware, baudrates, software (Easyprint 3d and repetier host) even changed USB cables......nothing.
Would appreciate any advice, FYI im a total noob at this.

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William
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Re: Problems with Prusa i3 Pro W

Post by William » Thu Sep 12, 2019 9:15 am

Hi, Are you using Arduino version 1.0.1?
Update the firmware here: http://www.geeetech.com/forum/viewtopic ... 20&t=17046
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

gcrichards
Posts: 8
Joined: Thu Sep 05, 2019 7:08 am

Re: Problems with Prusa i3 Pro W

Post by gcrichards » Thu Sep 12, 2019 9:53 am

Yes William sure am.

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William
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Re: Problems with Prusa i3 Pro W

Post by William » Thu Sep 12, 2019 10:16 am

Hi, If your computer can't connect to the port properly,
You need to refer to this, manually install the serial port.

you can refer to this:https://www.geeetech.com/forum/viewtopi ... RlcFtWdCG4
and the download address: https://www.geeetech.com/download.html?download_id=40

You can try to refresh the firmware again. refer to this: http://www.geeetech.com/forum/viewtopic ... 20&t=17181

Or use cura to directly print the HEX format firmware of the official website
: https://www.geeetech.com/download.html?download_id=36

And choose setting- printer-manger printer
0.2.png
0.2.png (97.32 KiB) Viewed 13499 times
and update
0.3.png
0.3.png (93.1 KiB) Viewed 13499 times
I
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

gcrichards
Posts: 8
Joined: Thu Sep 05, 2019 7:08 am

Re: Problems with Prusa i3 Pro W

Post by gcrichards » Thu Sep 12, 2019 11:46 am

Thanks Mate, Will give this a try tonight.

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William
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Re: Problems with Prusa i3 Pro W

Post by William » Thu Sep 12, 2019 11:49 am

:D
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

gcrichards
Posts: 8
Joined: Thu Sep 05, 2019 7:08 am

Re: Problems with Prusa i3 Pro W

Post by gcrichards » Thu Sep 12, 2019 3:38 pm

Still got same problem, about ready to burn this thing.....

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William
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Re: Problems with Prusa i3 Pro W

Post by William » Thu Sep 12, 2019 3:49 pm

Hi, Can you provide your specific operation video?
So that we can solve the problem better.
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

gcrichards
Posts: 8
Joined: Thu Sep 05, 2019 7:08 am

Re: Problems with Prusa i3 Pro W

Post by gcrichards » Thu Sep 12, 2019 7:45 pm

not sure if I can do a video, but it just seems as though the extruder and motors have no power or something. Could it be the board?

gcrichards
Posts: 8
Joined: Thu Sep 05, 2019 7:08 am

Re: Problems with Prusa i3 Pro W

Post by gcrichards » Fri Sep 13, 2019 11:31 am

Ok, Tried everything again and still nothing, think I may have wasted my money on this thing.

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