Hi all and question.

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Joined: Wed Jun 17, 2020 12:26 pm

Hi all and question.

Post by ledung88 » Wed Jun 17, 2020 4:56 pm

Hello forum im a new so i want to say hello.

And second,

I received and assembled a new A30 yesterday and printed the trial model very successfully, however when I connected it today to the EasyPrint software the printed stopped working correctly.
The A30 was not on the list of printers and the software automatically connected as a D200. (Since then I have found a later version of the software with the A30 listed but the control box still does not work correctly).
The printing plate moves too far to the back and the machine jerks violently until I switch it off. I tried several times and the printing nozzle has scored into the plate leaving behind long marks as the plate automatically moves to the back and starts to vibrate again.
Most of the switches on the control panel don't work, especially the switch marked 'settings' where I think the factory default setting is located, which means I cannot do a factory re-set which perhaps would solve the problem.
Until this happened the machine worked really well and I was looking forward to using it.
Has anyone any suggestions how I might get it working again?

Tks in advance!

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Re: Hi all and question.

Post by William » Thu Jun 18, 2020 9:18 am

Hi, can you provide related videos? Here you can upload compressed files
-Keep your mind and try to test it. :)
-Everything will be fun!-Support all Getech printer.
-You can ask me the questions and I will kindly reply.
-Respect others is the best way you can get help!

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