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Problem usb in the printer

Posted: Mon Jul 29, 2019 7:06 am
by Jmerlos75
Hi

I have a problem

Always the USB cable is connected, a reboot is performed :roll: at this moment it is not working

Re: Problem usb in the printer

Posted: Mon Jul 29, 2019 9:34 am
by William
Hi, You can check if your device manager has a corresponding port.
If not, you can try this through:https://www.geeetech.com/download.html?download_id=40
Download the driver for manual installation.
I hope this can help you.

Re: Problem usb in the printer

Posted: Tue Jul 30, 2019 7:31 am
by Jmerlos75
El problema es que esta deshabilitado el usb y no muestra en administrador de dispositivos el driver a instalar, al comienzo cuando la conecte a la computadora hechaba chispas al tocar el conector en la salida usb, luego se apaga la impresora A20 cuando intentaba conectarla. En este momento la impresora solo funciona con la tarjeta SD, la compre hace menos de un mes por eBay a un vendedor oficial de geentech.
Un detalle es que la impresora la puse a funcionar electricamente en 120 moviendo el switch que trae la maquina.

Re: Problem usb in the printer

Posted: Tue Jul 30, 2019 9:17 am
by William
Hi, Can you provide specific pictures and videos of your question?
You can check your power supply output voltage
and whether your power box is tuned to the safe voltage you need to use.

Re: Problem usb in the printer

Posted: Tue Jul 30, 2019 10:24 am
by Jmerlos75
adjunto imágenes, yo cambie al botón rojo de la fuente antes de encenderla por primera vez a 115 que es la correspondiente a la salida eléctrica que tengo, algo mas tengo que cambiarle en la maquina, podría usted mostrarme?
Cuando trato de instalar el driver no lo instala ya que no reconoce el USB. La impresora trabaja bien solamente mediante la tarjeta SD. Hasta el momento he probado conectar el USB en 4 computadoras diferentes con el mismo resultado.

Re: Problem usb in the printer

Posted: Tue Jul 30, 2019 10:49 am
by Jmerlos75
Subi un video en el siguiente enlace

https://youtu.be/Egrc4ewQb30

Re: Problem usb in the printer

Posted: Tue Jul 30, 2019 1:25 pm
by _kaktus_
:!:

Forum rules - point 6.

Re: Problem usb in the printer

Posted: Tue Jul 30, 2019 2:43 pm
by William
Hi, You need to download the driver according to your needs.
You can refer to this for specific operations:https://www.geeetech.com/forum/viewtopi ... RlcFtWdCG4
Also, you can try to replace the USB cable to connect to the printer to view.

Re: Problem usb in the printer

Posted: Mon Nov 04, 2019 7:32 am
by Jarda3d
Weak mains grounding or bad cable or driver.

Easiest way to reliable install serial drivers for GT printers is to install Arduino IDE.